Mumbai: Teradata (www.teradata.com), a division of NCR Corporation (www.ncr.com), has announced detailed plans to expand its portfolio of solutions specifically tailored for the financial services industry.

The new addition includes the Teradata Financial Services Logical Data Model (FS-LDM) release 6.0, which maximises the value of the Teradata data warehouse by structuring and organising customer and business data required for business intelligence.

The new Teradata FS-LDM solution ensures that cross-functional data is available that enables financial services providers to determine who are the most profitable banking or brokerage customers and respond accordingly. It also empowers the firm’s chief financial officer (CFO) not only to understand the health of the business, but also to better forecast the future.

“With our new Teradata FS-LDM, customers can quickly implement a best-in-class enterprise data warehouse that embraces sales, marketing, financial, customer, product, trading-partner and clickstream data,” says Amrish Rau, business head, Teradata. “The patented Teradata FS-LDM also provides a flexible framework for the data warehouse that can easily be expanded to support incremental growth and the addition of new applications, as desired.”

When implemented for a financial services provider, the Teradata FS-LDM ties together information about such things as customers and their accounts, their channel usage preferences and their individual privacy preferences. Taken together, all of this information can be used to determine customer profitability and formulate appropriate retention, acquisition and growth strategies.

The Teradata FS-LDM lays the foundation for cross-functional, enterprise-wide analysis so that an institution can truly understand its customers, their behaviours and preferences and subsequently act on that information to maximise its competitive edge and return on investment.

The Teradata solution is the only logical data model available today that supports the requirements of banks, brokerages and credit card companies, as well as life, property and casualty and healthcare insurers in a single, integrated model — which is very important given the increasing convergence of banks and insurance companies.

The Teradata FS-LDM is a fundamental component of the Teradata solution set for financial services companies, providing a framework for quickly and easily accessing information to answer business questions such as:

• When evaluated by marketing campaign type and customer segment, how many new accounts are still active after six months?
• Which customers are likely to invest in a new mutual fund product?
• Which branches produce the most non-interest customer income as compared to those branches that produce the most interest income?
• Which customers are likely to liquidate their stock portfolios in favour of money market funds?

Serving as a pre-packaged blueprint, the Teradata FS-LDM provides financial services companies with a starting point in the process of building and implementing an enterprise data warehouse, saving the financial services provider significant time, money and resources. The range of analytics that can be run against this structure is virtually limitless. Examples include customer, risk and channel management, along with many others.

In addition, Teradata FS-LDM includes support for financial management data, which enables the CFO to analyse key financial performance indicators from top to bottom and across the enterprise’s business units.

With this intelligence, the CFO gains a better understanding of profitability across a variety of dimensions, better enabling the management of receivables, inventory, expenses and assets. It improves the CFO’s ability to manage the business using instantly available information, while reducing the time and effort required to close the books each quarter.

Teradata, a division of NCR Corporation, is the global leader in enterprise data warehousing and enterprise analytic technologies and services.

NCR Corporation is a leading global technology company helping businesses build stronger relationships with their customers. NCR’s ATMs, retail systems, Teradata data warehouses and IT services provide relationship technology solutions that maximise the value of customer interactions. Based in Dayton, Ohio, NCR employs approximately 30,100 people worldwide.