New Delhi: Reliance Life Insurance has been accorded
the ISO 9001-2000 certificate, making it the second life
insurance company in the country to get this quality standard
covering all functional areas.
Reliance
Life Insurance Company (RLIC), an affiliate of the Anil
Ambani Group company Reliance Capital, bagged the certification
on account of superior management systems in key areas
of quality, customer and process orientation.
RLIC,
which was formed after Reliance Capital acquired AMP Sanmar
in 2005, today has over 20 products -- 16 of which cater
to individuals and the other four provide employees benefits.
A
company communiqué quotes, P Nandagopal, CEO, Reliance
Life Insurance, "This certification is a significant
milestone in our continuous quest to offer innovative
products, outstanding services and improved customer satisfaction."
The
certification, awarded by Bureau Veritas, is valid till
2010 subject to certain provisions like operation of RLIC''s
systems.
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