Mumbai: Avaya Inc. (NYSE:AV), Avaya Inc, along with Tata Telecom, has introduced new software, applications and phones that provide greater control over the growing number of devices people use to conduct business.

Avaya is a leading global provider of communications networks and services that build, design and manage communications networks for over a million businesses world-wide, including 90 percent of the Fortune 500 companies.

The company said its new converged communications solutions integrate internet applications, such as instant messaging, with voice and telephone features such as conferencing, voice-mail and "click-to-dial" capabilities..

With these launches, Avaya integrates session initiation protocol (SIP) — an industry standard that enables users to conduct multimedia communications sessions — into its portfolio of IP-based communications applications.

According to Ronald Gruia, senior strategic analyst at Frost & Sullivan, "As the internet and telephony worlds converge, SIP will play a central role in helping enterprises use and manage presence, instant messaging and other advanced applications to drive real value. With these practical SIP-based communications tools that are simple to deploy and easy to use, Avaya will empower businesses to achieve the ultimate goal of IP telephony: enhancing the productivity of their employees."

Additionally, security consulting services help build appropriate policies for users to accommodate communications security and device considerations, assess security vulnerabilities, and design secure SIP-enabled networks.

Driving the convergence of voice and data communications with business applications — and distinguished by comprehensive worldwide services — Avaya helps customers leverage existing and new networks to achieve superior business results.