GTB
clients angry at RBI's sudden move
Our
Banking Bureau
26 July 2004
Mumbai:
Depositors who queued up at a GTB branch at Churchgate
on Sunday morning to withdraw the maximum Rs 10,000 allowed
per account were livid with the government's sudden action.
Among them were small businessmen, housewives, employees,
and even domestic servants who work for the elites in
the posh Churchgate area.
While
businessmen were wailing over their current and demat
accounts, rich neighbourhood women were worried about
their jewels in the bank's lockers, a newspaper boy
was anxious to know the fate of his meagre monthly recurring
deposit.
This
GTB branch, one of the 23 in Mumbai, which operates
on Sunday also, was known for its prime location and
excellent service. But the sudden decision of RBI has
left customers virtually stranded on the vast street,
outside the branch.
"The
Reserve Bank of India is the culprit. They RBI should
have warned us if the bank was in trouble. Their people
were on the bank's board. What have they been doing
all these time, asked an angry depositor.:
Almost
all the GTB customers whom this correspondent talked
to were praising the bank's customer service.
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