PNB
bets big on IT to provide end-to-end customer services
Our
Banking Bureau
3 October 2005
PNB
to offer the latest and fastest services to its customers
through Siemon's solutions and strengthen its real-time
demands
New
Delhi, October 03, 2005: Punjab National Bank (PNB),
one of the largest profit making banking and financial
service institutions in India, has selected Siemon's
10G ip copper and fiber end-to-end solutions, to manage
the increasing number of network users and real-time
demands from customers.
The
solution will be implemented in the bank's network operations
centre (NOC) and datacenter. More than 600 points of
10G copper connectors and 200 points of 10G fiber have
been installed to support various bandwidth intensive
applications.
"The
Bank has deployed core banking solution, treasury management
solution, cheque truncation and MICR, enterprise management
system, Internet Banking, Large ATM Network , debit
card, and disaster recovery system in the recent past,"
says KS Bajwa, general manager, IT, PNB.
He
adds, "We have state-of-the-art data centre with
a NOC running 24x7. All of these systems and applications
are bandwidth intensive and therefore we chose Siemon's
10G ip augmented Cat6 solution such that there are no
choke points on the network resulting in any downtime,"
Bank.
By
the end of 2005, Punjab National Bank will extend its
IT-based financial services to 2,000 of its out of 4,497
branches to offer the latest and fastest services to
its customers. The NOC and data centre will be the key
in monitoring the entire network on real time basis.
It will also facilitate on-line problem resolution ,
leading to improvement in Customer Service.
According
to Rajesh Kumar, country manager, The Siemon Company,
" Siemon's copper and fibre solutions will facilitate
PNB's mission critical applications and systems and
we will meet 
the
real-time computing demands of its extensive out of
4,497 network such that its customers are benefited
in terms of efficient service."
PNB
has over 3.5 crore customers.
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