Mumbai: The Central Information Commission (CIC) has ruled that SBI Cards, a joint venture between state-owned SBI and General Electric (GE), is a public authority, allowing customers to seek any information about the entity under the Right to Information Act.

Disposing of separate applications by SBI Cards customers Arun Kumar Verma and Dileep Ayachit, the CIC has directed SBI to take a decision on setting up a proper information redressal mechanism within 15 days.

The CIC has given SBI the option to either designate its own officers for providing information about SBI Cards or set up a separate mechanism within the subsidiary to provide information under the provisions of the RTI Act.

"SBI, being a public authority, should ensure that some agency is available to answer the citizens when they seek information about their own cards. It can not wash off its responsibility after having allowed SBI Cards to use its brand name and logo," information commissioner Padma Balasubramanian said.