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Overseas
IT majors are acquiring smaller Indian software
and BPO services companies in an attempt to scale
up their Indian operations. There could be many
more deals in the offing, since both need these
deals to maintain growth and remain competitive
in the changing IT services landscape. By Rex
Mathew
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Till
last year, most software industry analysts had been raising
questions about the long-term survival of mid-sized Indian
IT services companies. Their performance had been highly
erratic from quarter to quarter and they were struggling
to maintain growth even as much larger companies were
growing rapidly.
These
companies suffered heavily in the slump that followed
the collapse of the internet bubble. Demand for services
slowed down significantly and stock prices crashed. By
the time the cycle turned and demand picked up, the mid-size
companies found themselves beleaguered by the larger companies,
unscathed by the shake-out, better equipped to win customers.
However,
over the last one year these companies have become potentially
hot acquisition targets for global IT majors like IBM,
EDS, CSC, Cap Gemini, etc. Some large deals have already
been announced and many more are expected to follow as
the IT and BPO services industry goes through a phase
of consolidation.
The
rapid growth of Indian IT service majors like TCS, Infosys,
Wipro and Satyam over the last several years is changing
the dynamics of the global IT services industry. These
companies have matured and gained significant size, enabling
them to bid for larger overseas projects, once the exclusive
domain of global majors.
As
a result, the global majors are being forced to fight
back; they are taking the battle to Indian shores by scaling
up their Indian operations. Shifting a large part of their
software development and support operations to India would
help in driving down costs and compete better with the
Indian majors.
IBM
and Accenture adopted the strategy of organic growth in
India and have built up large-scale operations in the
country. IBM was the first to attempt large scale expansion
in India and went on to acquire Daksh to expand BPO capabilities.
Among
global majors, IBM has the largest presence in India with
more than 35,000 employees. Accenture has expanded fast
in the last couple of years and now employs nearly 20,000
people in India.
EDS
and Cap Gemini have been slow to expand their presence
in India and are now trying to make for lost time. As
there is severe competition for talent between these companies,
the slow starters have been forced to look at acquisitions.
Growth
in outsourcing
Growth in the outsourcing sector remains strong and the
anti-outsourcing noises have become less shrill. It is
estimated that during the first quarter of 2006, more
than 80 major outsourcing deals worth a total of nearly
$22 billion were signed. This is over 35 per cent higher
than close to $16 billion worth of deals signed during
the same period of last year.
Industry
estimates indicate that contracts worth nearly $100 billion
would be signed during the next two years. These are long-term
deals spread over between three and five years, which
means that the losing bidders would have to wait for a
long period for the next opportunity.
Most
of these contracts are currently with global majors like
IBM, EDS, Accenture and CSC. When the time comes, large
Indian companies are expected to bid aggressively for
the contracts, putting their pricing and margins under
pressure... making it all the more urgent for global majors
to expand their operations in low-cost centres like India.
A
win-win proposition
Except for a few companies that are niche players, second
rung Indian IT companies are struggling to grow and their
performance over the last few years has been patchy. Their
margins are under threat because of rising employee costs
and the constant attrition, with global and large Indian
companies being able to pay higher salaries for experienced
employees.
Hence
it makes sense for these companies to merge their operations
with large global companies rather than risk being driven
to the wall. Also a large parent with a global presence
would open doors to more business opportunities for the
acquired company, helping them to achieve faster growth.
The
stock market rally is also making such deals more interesting
for Indian promoters. Though the stock prices of some
of these companies have lagged considerably because of
sub-par performance, they now command much better valuations
than they did a few years back. Having nurtured these
companies thus far, at least some of the promoters may
now be looking for an exit route.
EDS bid for Mphasis
Early this month, EDS offered $380 million for a 52-per
cent stake in Mphasis BFL. The offer is conditional upon
EDS being able to acquire a minimum 52-per cent stake.
Mphasis'' management has backed the deal and recommended
the offer to shareholders.
Mphasis
BFL focuses mainly on the banking, financial services
and insurance (BFSI) vertical with a significant portion
of its revenues coming from the US. The company has many
blue chip clients like Citibank, JP Morgan and Morgan
Stanley.
Mphasis
also has a BPO outfit, Msource, and has a combined employee
strength of over 8,000. If the acquisition goes through,
EDS would have a total of 11,000 employees in India.
Private
equity firm Barings is the single-largest shareholder
in Mphasis with a 36-per cent shareholding. Barings tried
to sell its stake last year and suitors included Cap Gemini
and Singapore government controlled investment firm Temasek
apart from some of the large Indian companies. However,
the sale was called off after months of negotiations,
reportedly on valuation differences.
The
EDS offer values Mphasis at $731 million or more than
22 times current earnings. The offer from EDS is at a
significantly higher valuation than the offers received
last year as the Mphasis stock had seen a significant
rally earlier this year on rumours of a potential deal.
Hence it is likely that investors, including Barings,
would accept the offer.
The acquisition would give EDS a significant presence
in India, which would help drive down costs and improve
margins. Mphasis also brings significant domain expertise
in the BFSI space.
Flextronics
exit
The latest deal in the sector is the sale of Flextronics
Software Systems (FSS), earlier Hughes Software, by Singapore-based
Flextronics to private equity firm Kohlberg Kravis Roberts
& Co (KKR). Flextronics is selling an 85-per cent
stake in its software division, which includes FSS, to
KKR for $900 million and would retain a 15-per cent stake.
FSS
develops communication software for mobile phone networks
and customers include Intel and Motorola. The company
is also building its development capabilities for IP telephony
software. The other mid-size Indian company in telecom
software is Sasken.
KKR
is one of the oldest global investment firms and has completed
more than 125 large deals over the last three decades.
The total value of these deals is estimated at over $160
billion, the $31.4-billion leveraged buyout of RJR Nabisco
in 1988 being the largest.
Flextronics
acquired 70 per cent of Hughes Software from a Rupert
Murdoch-controlled News Corp group company in 2004. This
was followed by an open offer and Flextronics raised its
stake to over 93 per cent. Hughes Software was renamed
as Flextronics Software Systems.
Flextronics
decided to sell out within two years of acquiring FSS
and trying to de-list it from the domestic exchanges.
It is expected that the company would anyway be de-listed
before the sale to KKR is concluded.
Though
there are many theories about what prompted Flextronics
to sell-out, the most plausible one is growing discomfort
among key clients on the company''s attempts to expand
its software and content capabilities.
Flextronics
is the largest contract electronic manufacturer globally
with clients like Dell, HP and Microsoft. These companies
would have seen Flextronics as a future competitor if
it builds the capability to develop products and the software
to go with those products.
There
were also reports that some of the US-based institutional
investors were forcing Flextronics to divest the software
business to improve cash flows and margins in its core
business of contract manufacturing. Whatever be the reason,
we may see another deal involving FSS sooner than later
as KKR would look to exit at an opportune moment.
Other
deals
Last year, ERP giant Oracle acquired a majority stake
in i-Flex Solutions to add core banking software to its
portfolio. Most of the banking industry still rely on
custom-developed systems, but are expected to shift to
core banking suites like Flexcube from i-Flex.
Flexcube
is one of the most popular core banking suites globally
with a large customer base across the globe. But its customers
are mostly smaller banks who find it very costly to develop
and maintain legacy systems.
Analysts
estimate the opportunity in this sector at around $70
billion over the next few years. Oracle is trying to corner
a big chunk of it by combining the product development
skills of i-Flex with its database platform. The association
with Oracle would help i-Flex to target larger clients
as well.
Earlier
this year the US-based RR Donnelley & Sons acquired
Office Tiger, an accounting service BPO with most of its
employees in India. Accounting services is a fast growing
BPO segment, which could see more such deals in the future.
Other
potential targets
There
has been many media reports and market speculation about
overseas companies planning to acquire Polaris Software,
one of the larger mid-size IT companies. The potential
acquirers include IBM and EDS, if these reports are to
be believed. Though it has denied these reports, the company
remains a prime target for a possible acquisition.
Most
other mid-size IT companies like Hexaware, Zensar, Visualsoft,
Datamatics, Scandent etc are also potential targets. Most
of these companies do not have strong promoters and the
promoters'' stakes are also low in some cases. Private
equity investors and other institutional investors hold
significant stakes in some of these companies and they
may be willing to sell out at the right price.
Unlisted
BPO companies like EXL Services and WNS Global are also
attractive to global players who wish to enhance their
BPO service offerings.
These companies need to raise funds for expansion and
are reportedly considering IPO''s. Instead, they may sell
out to any of the global majors as well.
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