|
Mumbai:
The world leader in freight logistics, DHL, has announced
the launch of DHL new generation scanners for its ''on-the-go''
customer service agents. These latest wireless, handheld
scanners equip the DHL field force with the most up-to-the-minute
shipment tracking information.
India
is one of the first countries in the DHL International
Network to adopt this new technology, which is being
rolled out at an investment of euros5,00,000. The scanners
are being progressively deployed across 12 cities
Ahmedabad, Bangalore, Coimbatore, Chennai, Cochin, Delhi,
Hyderabad, Jaipur, Kolkata, Mumbai, Pune, Tirupur and
Hyderabad.
Chris
Callen, country manager, DHL India, said, "Timeliness
and accuracy of a shipment''s delivery confirmation is
as critical to a customer as the package itself. With
its fully integrated bar code scanning, signature capture
capabilities, wireless communication and mobile functionality,
the DHL New Generation Scanners provide a complete,
easy-to-use data management solution in a single device.
Now, our on-the-go professionals can keep an eye on
shipments faster and easier with real-time tracking
information."
The
scanners reduce the time lag between capture and transmission
of data from the field to the shipment record database.
Data visibility, which was otherwise available between
6-12 hours after the real time of delivery on completion
of the assigned route to ''base'', can now be available
within 15 minutes of pick-up.
Developed
by Symbol Technologies, the worldwide leader in mobile
computing and bar code-driven data management systems,
DHL
New Generation Scanners deliver mobile data communications
with integrated wireless wide area network (WWAN) capabilities
in a pen-based handheld device.
|