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Mumbai:
IBM
India has announced the launch of the India Smart Centre,
a virtual toll-free service centre to provide cutting-edge
services and support to the small and medium businesses
in metros and small towns.
The
centre, the first one of its kind, will provide easy to
use repair and restoration services for IBM desktops and
notebooks.
The
India Smart Centre provides a large infrastructure of
toll-free telephonic support and is equipped with the
state-of-the-art facilities and highly skilled ''products
specialists'' to help resolve service and technical issues
telephonically.
Customers
have to dial a toll-free number (1600-44-6666) to access
the service across India, stating the valid machine type,
model and machine serial numbers. The centre extends service
support to customers through 170 service outlets across
64 locations for desktops in India.
The
India Smart Centre works with over 80 IBM WSPs for Desktops
and with 9 IBM ThinkPad centres for mobile computing devices.
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