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Chennai: The Philippines
headquartered global healthcare, legal and publishing business process outsourcing
(BPO) company SPi will be moving medical billing work to India from its US centre
in Chicago. The company has a wholly owned Indian subsidiary called SPi Technologies
India Pvt Ltd headquartered in Chennai. Addressing
the media here on Wednesday SPi''s president and chief executive officer Ernest
L. Cu said, "The cost differential between US and India is quite substantial.
With the setting up of a new centre in Chennai we might move the medical bill
processing activity here in six to eight months time. The business might need
around 150 people." SPi
Technologies inaugurated its new 17,000 sq.ft facility in the city today. The
1,100-seat facility will house the company''s publishing and healthcare business
operations. Initially the new facility will have 150 employees before being scaled
up. The Chennai
centre will be SPi Technologies'' fourth and biggest delivery facility in India.
The other delivery centres are located in Pondicherry (600 employees), Coimbatore
(400 employees) and New Delhi (50 employees). The centres in Pondicherry and New
Delhi are involved in publishing activity while the Coimbatore centre is engaged
in medical transcriptions business. Speaking
about SPi''s India plans Cu added that the company is on the look out for acquisitions
with $50 million kitty. SPi has been expanding its Indian operations mainly through
acquisitions. The
Philippines company first acquired the Pondicherry-based Kolam Information Services
Private Limited a book publishing BPO in 2003 and in 2005 it acquired the medical
transcription''s business of the Coimbatore based KG Information Services and
Technologies Pvt Ltd. Adding further he said, SPi Technologies has plans are afoot
to increase the head count by 700 by the year end. The
company is in the process of integrating the human resource policies of the two
firms with that of SPi Technologies. Cu
also said that the group had no plans to start its voice BPO operations in India.
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